Manifesto

Our players place their trust in us with their time and money, and we reciprocate by doing right for them. By nurturing this trust, we are able to establish the world’s premier online poker network.

How do we earn player trust?

Trust means playing by the same rules.

• To ensure fairness for both our players and our team, it is essential that we all abide by the same rules.
• We commit to honoring the agreements we make with one another as a team, as well as the agreements we make with our players.
• Playing fair means that not everybody wins. Keeping everybody happy means we are not playing fair.
• Consider the question: What is the right decision according to the established rules? If the answer is not apparent, it is essential to then focus on how to make the rules clear.

Trust is established through open and candid communication.

• To cultivate trust within our players and team, we must be willing to openly share our questions and perspectives, even when they are uncomfortable or unpopular.
• When we sense something is wrong, we address it and make every effort to rectify the situation. Similarly, when something appears unclear, we point it out and strive to bring clarity.
• Mistakes do happen but learning from them is our true responsibility.
• Consider this question: If our players could know everything we say and do behind the scenes, would their trust in us increase or decrease?

Trust is built on a foundation of shared values.

• We prioritize treating our players and our team with the same consideration and respect that we would want for ourselves.
• The well-being of our players is paramount. By understanding their needs and priorities, we can ensure that their success is our success.
• Conflicts and disagreements often arise from misaligned goals. When facing conflicts with others, take the time to understand their goals and desired outcomes.
• Consider this question: Do you really grasp the goals/motivations of our team and players?